CCCS of Huntington
A Division of Goodwill Industries


PO Box 7365
Huntington, WV 25776
304-522-4321 or 888-534-4387





Our agency is committed to assuring the privacy of individuals and/or families who have contacted us for assistance.  We assure you that all information shared both orally and in writing will be managed within legal and ethical considerations.  Your “personal financial information”, such as your total debt information, income, living expenses and personal information concerning your financial circumstances, will be provided to creditors and, possibly others with your specific authorization. 

We may also use aggregated case file information for the purpose of evaluating our services, gathering valuable research information and designing future programs.  Your anonymity will be maintained through the use of your client number or by using aggregate data in all circumstances.  

In all other situations, your information may be released to appropriate individuals or agencies ONLY UPON YOUR WRITTEN REQUEST OR WHEN OUR STAFF HAS BEEN SERVED BY VALID SUBPOENA. 
The following PRIVACY PRACTICES detail circumstances under which we will release your information to a third party: 
1.       We do not disclose any nonpublic personal information about our clients or former clients to anyone, except as permitted by law.

2.       We may compile data and aggregate information that you give to us, but this information may not be disclosed in a manner that would personally identify you in any way.

3.       We may disclose some or all of the information that we collect, as described below, to creditors, related financial institutions or third a party that you have authorized, who need this information in order for us to assist you after a counseling session or in order to put you on a Debt Management Plan (DMP).

4.       We restrict access to nonpublic personal information about you to those employees who need to know that information to provide services to you.  We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

5.       We collect nonpublic personal information about you from the following sources:
                Ÿ   Information we received from you on our applications or other forms you provide
                Ÿ   Information about your transactions with us, your creditors, or others

6.       We may disclose the following kinds of nonpublic personal information about you:
                Ÿ   Information we receive from you on applications or other forms such as your name, address, social security number, assets and income
                Ÿ   Information about your transactions with your creditors, others, or us such as your account balances, payment history, parties to transactions and credit card usage

7.       Once your debts are paid in full and/or you no longer are using our service, we will not disclose any of your personal information to creditors or others except when permitted and or required by law.

8.       Clients shall receive a copy of the Privacy Policy at least once a year while on the DMP.

Release:  I hereby authorize Consumer Credit Counseling Service, a Division of Goodwill Industries to release all non-public information it obtains from me to my (1) creditors and (2) any third parties necessary to resolve the matter(s) discussed during my counseling session.  I further release and authorize all of my creditors to provide non-public information about me to Consumer Credit Counseling Service.